Errors on Indexing some files

[csiza]

Hello, I have been using Photoprism in a while and have had no problem so far, but recently I started to experience some issues when I upload some new photos. The same photos was taken with the same camera at the same place and at the same day but out of like 10 photos only 2 of them are indexed properly the rest is having some issue. Photos are uploaded in the library but not showing in the Albums nor in the folder in GUI. These are the errors I am getting in the logs:

2025-04-15 16:30:53 ERRO import: failed to generate thumbnails for 2025/04/20250413_115641_2DB9C429.jpg (read /photoprism/originals/2025/04/20250413_115641_2DB9C429.jpg: input/output error)
2025-04-15 16:30:53 ERRO media: failed to create fit_1920 (read /photoprism/originals/2025/04/20250413_115641_2DB9C429.jpg: input/output error)
2025-04-15 16:30:53 INFO metadata: read /photoprism/originals/2025/04/20250413_115641_2DB9C429.jpg: input/output error while parsing jpeg file 20250413_115641_2DB9C429.jpg

I was looking at the photo's metadata but not really finding any issue there. I also disabled EXifTool, but issue is the same.

I would appreciate any guidance here.

[lastzero]

If there are broken JPEGs that can be repaired (up to the point where data is missing), this is done with imagemagick, since the native Go JPEG decoder is not able to open broken/incomplete/non-standard JPEG files. So if you still get errors, these files cannot be repaired, or imagemagick may be disabled/not installed (unfortunately you did not provide any information about your environment and the version you are using):

• https://docs.photoprism.app/getting-started/config-options/

[lastzero]

Note that automatic imports can also corrupt files, for example, if they happen while the file hasn't been fully uploaded.

[csiza]

Thanks for the quick reply.

So first of all I am able to open the images outside of PhotoPrism just fine. I also tried to opened the file from the folder location and from there it also works fine. I am not saying that the file is not corrupted but I am able to open them just fine locally from my computer. As for the imagemagic question it is not disabled.

I am running under the below build in docker container.
Build [250321-57590c48b]

[lastzero]

Have you tried indexing them again, as it could be that the error occurred when the file wasn't fully uploaded or the connection to a remote server was down (if using network storage)?

[csiza]

Yes I did sync many times, but no change.